Customer Care Officer

Company Name

:

Univercell Communications Ltd‎‎

Introduction of the Company

:

In the early days the Indian Mobile Retailing industry was highly fragmented with no organized retail players. Mobile handsets were expensive (an average price of USD 500 per handset), with the grey market players dominating the market. There were no branded showrooms to showcase an entire range of products. The series of core improvements initiated five years ago has now resulted in a world-class retailing organization that is powered as much by technology as by its people. The foundation for growth well in place, UniverCell has its sights on replicating its success Pan India. These same investments in technology and processes have earned UniverCell the ISO 9000-2001 certification (March 2004) for quality management systems.

Company Website

:

www.univercell.in/‎‎
Position Title :

Customer Care Officer

Key Accountabilities : 1)In Shop Sales & Promotion.
2)Convert walk-ins into sales
3)Coordinate with Customer
4)Demonstration of products
Knowledge and Skills required : 1)Sales Aptitude
2)Demonstration skills
3)Mobile Products Knowledge
Qualification and Experience :

12th Pass with 2 year Exp OR Graduate (except BE/B.Tech/BCA, etc)

Must Criteria : 1)Willingness to stay long hours
2)Walk-in conversion skills
3)Computer Skills
4)Mobile handling knowledge
Gender :

Male / Female

Hiring Locations :

Hyderabad, Chennai, Bangalore & Mumbai

Hiring Model :

Hire, Train & Deploy

 
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