Sales Officer- Mortgage & Junior Sales Officer- Mortgage
Company Name : HDFC SALES

Introduction

:

HDFC Sales is a wholly owned subsidiary of HDFC Ltd. The company has been floated as a distribution arm of HDFC with an objective of offering doorstep service to prospective clients of HDFC group. HDFC Sales offers financial management solutions to individuals encompassing among other products Home Loans, Life Insurance, Mutual Funds, Fixed Deposits and property Solutions.

    Home Loans
HDFC Sales is present in over 100 locations across the country with 55 offices and over 1750 employees.
    Financial Management
HDFC Sales offers financial management solutions in 9 cities and is continuously expanding its reach. HDFC Sales employs sales persons across all spectrums of financial management enabling them to meet a range of financial needs.
   

HDFC Realty
HDFC Sales manages the HDFC Realty business and the Website (hdfcrealty.com) which offers property solutions – buying, selling, leasing to Individuals and Corporates. HDFC Realty is present in all the major cities in India as well as in Dubai.
The company mirrors the philosophy and values of its parent, HDFC.

"HDFC's finest investment is in its Human Resources. It draws its personnel from many disciplines. They are the building blocks on which the company's performance & productivity is based". H T Parekh, Founder - Chairman, HDFC
HDFC Sales values integrity, commitment, teamwork and excellence in customer service. Our most valuable assets are our Human Resources. We are truly proud that today we have a highly motivated team of sales persons and that we have the lowest employee turnover rate in the Industry.

Position Title : 1. Sales Officer- Mortgage
2. Junior Sales Officer- Mortgage
Key Accountabilities
:
Credit Appraisal:
  • Assess and evaluate income of the prospect’s family
  • Understand current liabilities, duration , amount outstanding
  • Assess eligibility of the prospect basis family income, liabilities, past repayment track record, retirement age, CIBIL check, assets and banking habits.
  • Acquire knowledge and ability to understand property details, the documents required especially in complex cases
  • Comply with norms else justify with logic in case of deviation from norms.
    Relationship Building with Sources
  • A regimen of visits to the source will need to be maintained and recorded in the officer’s file
  • Provide timely feedback on the leads generated from a source
  • Ensure that disbursements are made as per expectations of the sources, which are reasonable
  • Involve them in contests launched for them and ensure excitement and participation
  • He will be responsible for developing and maintaining relationships with sources allocated by his superiors
    Identifying Sources: 
  • Generating leads will be a primary responsibility of the officer.
  • The officer’s superiors will share the responsibility of identifying sources as well as developing relationships with them.
  • Based on a defined geographical area which is illustrated with the help of Google Maps, the officer will scan the area for sources
  • Involve them in contests launched for them and ensure excitement and participation
    Relationship Building with Sources:
  • A regimen of visits to the source will need to be maintained and recorded in the officer’s file
  • Provide timely feedback on the leads generated from a source
  • Ensure that disbursements are made as per expectations of the sources, which are reasonable
    Maintain data on customers and sources in simple formats:
  • Maintain all the necessary reports required for business review and analysis.
    Objection Handling:
  • The company will impart training on objection handling and also update him on with details of products and practices of the competition.
  • He must keep himself updated with market knowledge and competition product’s; and develops the ability to counter competition.
    Customer Service:
  • The officer is expected to reach the customer’s meeting place on time and if unable must inform the customer and his superior of the delay.
  • Must carry his kit in a neat and tidy condition as mandated by the company
  • Set realistic expectations. Do not make promises to avoid dissatisfied customers. Check with superiors in case of doubt rather than make a lofty promise.
  • Will never deal in cash with a customer
  • Provide support and assistance throughout the tenure of the loan
Knowledge and Skills:  
  • He/ she should be self motivated, self driven and should have zest to earn money.
  • He/ She should be keen in spending time on the field as it is not a desk job.
  • Preferably owns a bike as the job needs lot of travel.
  • Ability to relate with Lead Management Systems and other software for capturing potential customer’s data
Qualification and Experience:  
 
Sales Officer- Mortgage Fresher with Post Graduate in MBA
Jr. Sales Officer- Mortgage Fresher with Graduate degree in BBA
 
Please  click here  for candidate registration form
 
 
 
 
 
 
 
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Contact Us
TMI e2E Academy Private Limited,
Career Centre, 1-8-303/48/12, PG Road, Secunderabad - 500 003.
040-66765000 / 01
e2emails@tmie2e.com
 
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