Customer Service Representative (Off Rolls)
Company Name : Ratnakar Bank

Introduction

:

Ratnakar Bank is strategically committed to financial inclusion and we are uniquely positioned to bank the base of the pyramid in a commercially sustainable manner. Historically the bank has successfully served the agricultural and rural economy through its extensive semi-urban and rural branch network. The bank is further enhancing its reach by opening more branches in semi-urban and rural geographies, and setting up a Business Correspondent network to provide doorstep services in villages. A suite of new products including microloans, remittances, micro-insurance etc. are being delivered in addition to liabilities products and agri-supply chain financing products, using state of the art, secure, simple and cost effective technology solutions.

Position Title : Customer Service Representative (Banking Correspondent)
Location : 50 Poistions across Pune (Chakan, Chinchwad, Singarh, Hadapsar)
Roles and Responsibility : Responsible for Business Development based in the microbanking vertical.
Focusing on low income customer segment to deliver micro credit, micro deposits, micro insurance etc.
Identification of Business Potential, Appraisal of the Proposal & present in the Branch Loan Committee.
Recovery of Loans and collecting on EMIs. Increasing Bank's Savings (Liabilities).
Overall monitor the quality of portfolio, crossell both RBL & Third Party Products, customer service.
Knowledge, Skills and Attitude : Candidates with direct sales experience would be preferred;
Should have high level of energy and a flare for marketing;
Should be an out going person, he/she should not hesitate to go out in the market and speak to low income group people;
Should be able Speak Marathi & comprehend English; Should be presentable as they form the image of the brand;
Should have basic arithmetic skills (Should have a Two Wheeler).
Qualification and Experience : 12th Pass / Equivalent - Any Graduate
Age
: Below 30 yrs of age.
Documentation required for Joining
: i. Updated CV
ii. 2 Recent Passport Size Photograph
iii. Educational Certificates (Xth, XIIth, UG/PG, if applicable) in Photocopy (Originals for verification)
iv. Address Proof. (Ration / Voter Id Card, Passport, Driving License)
v. Id Proof (Ration/Voter Id Card, Passport, Driving License, PAN Card)
vi. Experience Proof, If applicable (Offer/Appointment & Relieving Letter, Pay Slips)
vii. PAN CARD IS MUST if not available should Apply & Get Acknowledgement.
 
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